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UKTI Export Communications Review

The Export Communications Review Service aims to improve companies’ competitiveness in export markets by assisting them with the development of an effective communications strategy.

Typically, the review involves analysis of all points of a business's external communications, including website and customer relations.

Name of product or service	Export Communications Review Service
Eligibility criteria	Companies are eligible if they meet the following criteria: A UK-based company that has been trading for a minimum of two years. Currently exporting or have export plans in place. Fewer than 250 employees.
Description and how it can help	To help companies develop an effective communications strategy, the Export Communications Review provides companies with impartial and objective advice on language and cultural issues. The Scheme offers companies an on-site review of the way the company currently communicates with its export markets. This typically includes a review of the company’s: Website. Written materials. Personal meetings with customers or agents/distributors. General administrative process.
Any costs included	An Export Communications Review costs £500 + VAT, however, eligible companies receive a subsidy of £350 for an initial review. Companies pay the remaining £150 + VAT (VAT is charged on the full cost of the review). A 50 per cent subsidy is available for two subsequent reviews.
Any partners or partnership working involved	N/A
Duration of the service	The review itself will vary in time according to the size of the company and which aspects of the business are being reviewed. However, a report is prepared by a consultant within 10 days of the initial visit. The report includes recommendations on how to improve communications with targeted export markets.
Point of contact/web link for more information	Read the Export Communications Review on the British Chambers of Commerce website 4 Westwood House Westwood Business Park Coventry, CV4 8HS Tel: +44 (0)24 7669 4484 Email: ecr@britishchambers.org.uk Find out more about UKTI Services on their website

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